Online Utility Customer Service

Online-Banking-Can-Improve-Financial-Management-Small-1024x831The City of Gastonia is now offering Online Customer Self Service for Utility customers. Once your account is registered, you can view account history, consumption graphs or sign up for e-billing and other services. It's totally free and easy to use!
Pay Online Now
You will receive an instant notification and confirmation of your payment. Payments received after normal business hours, on weekends or holidays will be posted to your City of Gastonia account the next business day.
Register your account to:
• View account information and activity online.
• Sign up for paperless billing and view or print ebills.
• Update/add phone numbers to simplify Utility system problem reporting. 
• Update mailing address information.
• Sign-up or terminate Automatic Bank Draft payments.
• Sign-up or terminate Budget Billing.
• Set up a pay arrangement on your account.
• Place service requests to connect, disconnect or transfer utility service.
• Ask questions or make general inquiries regarding your account, monthly bill, or other City services.