P.O. Box 1748
Gastonia, NC 28053
704.866.6026 (phone)
704.854.6681 (fax)
It is our mission to provide excellent customer service and accurate and timely billing for utility services. In addition, it is our goal to provide useful information related to City services and program offerings from the time of application until services are delivered and bills rendered. For questions about your utility bill or other billing information, please call 704.866.6715.
Office Hours are:
Monday thru Friday 8:00 a.m. - 5:00 p.m.
For more information, email Finance.
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