City Departments

Neighborhood Resoruces

You must have the correct address for the property – if the property is vacant, you must have the correct address of the nearest house or business (eg, lot beside of or in front of).
You must tell us exactly what violations are present on the property. For example: the house has broken windows, appliances in the yard, tall grass and weeds or junk car (description).
You must call the complaint line at 704-866-6760 and press 0 to submit a complaint. In case the operator is busy on another call please leave the information on the voice mail.
It is not required for the complainant to submit a name, address or phone number in order to submit a complaint.
The complaints are addressed in the order they are received. Please be patient. If you would like to find the status of your complaint, please call the complaint line after 2 weeks, give them the information and the operator will give you the status of the complaint.

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