Information Technology

 
The primary role of the City of Gastonia's Information Technology Department is to guide and manage the use of existing and emerging technology throughout the City so as to serve the citizens of Gastonia in a more efficient and cost effective manner. We do this by partnering with all City Departments to understand their business requirements and then act as technology consultants, project managers, systems implementers, developers, change managers, and technical support to ensure the delivery of technology solutions that provide value through automation.
 
The scope of technology used by the City's departments ranges from simple handhelds to complex interconnected radio communication systems to sophisticated database driven applications. Information Technology provides support and services for the City in the following areas: Network and Wi-Fi, GIS, Email, Internet, Radio and Telephone Communication, Database and Server Administration, Application Development and Implementation, Web Development, Public Safety Systems, Help Desk, Computer and Device support, IT Security, and more. 
 
Functionally the department is organized as follows: 
 
Chief Information Officer: Beverly Bieker
704.866.6959
 
Application and GIS Management: Ray Kurtiak
704.854.6689
 
Senior Network Engineer: Jeremy Owens
704.866.6988
 
Network Engineer: Marshall Green
704.854.6661
 
Server Management: Alice Stewart
704.836.0027
 
Computer Support: Ken Wright
704.836.0095
 
Communication Services:
Paul Privett
704.836.0001
 
Steve Cogdill
704.869.1976
 
Public Safety Systems: Danny Shull
704.836.0090