Phase 2 Information Updates

Protecting the safety and health of our residents continues to be the top priority of the City of Gastonia, especially during the public health crisis caused by COVID-19. The City is complying with the State of North Carolina's executive orders designed to slow the spread of the novel coronavirus. The state is using a three-phase approach to ease restrictions put in place in March because of COVID-19. The governor's Stay at Home order took effect March 30. Phase 1 of the reopening process began on May 8. The state's second phase, called "Safer at Home," began at 5 p.m. May 22 and will last an estimated four to six weeks.
In Phase 2, restaurants, salons, barbershops and other personal care businesses are allowed to reopen at 50% capacity. Bars, gyms, fitness centers, movie theaters, bowling alleys and public playgrounds are to remain closed.

Residents are still strongly urged to follow the three W's:

  • Wear a cloth face covering while in public
  • Wait 6 feet apart to maintain a safe distance
  • Wash hands frequently

City buildings, services and meetings in Phase 2

The City of Gastonia continues to provide essential services to residents. The information below explains how some services and access to City facilities have been revised in response to COVID-19. 

City of Gastonia buildings

  • City office buildings are closed to the public, including Gastonia City Hall, the Garland Municipal Business Center and Utility Customer Service Center, Parks and Recreation administrative offices, and Recreation Centers. Other options for paying utility bills.
  • Visitors to the Gastonia Police Department and Fire Stations are to use a call button next to the front door. 

Utility service

  • The City of Gastonia and Two Rivers Utilities, in compliance with an executive order from the governor of North Carolina, stopped disconnection of residential utility service for nonpayment from March 16 through July 29, 2020, and also stopped charging late fees and penalties during that time.
  • Customers continue to be billed for their use of water, sewer service and electricity.
  • Commercial utility customers with balances that became past due between March 16 and June 1 will need to call 704-866-6984 to request a pay arrangement or accounts will be subject to normal collection procedures.


  • Most City-sponsored public events are canceled or postponed until further notice. An updated list of events is on the City's Facebook page.

Parks and Recreation

  • Parks, greenways, trails and open spaces in City parks are open, but visitors should maintain a social distance of 6 feet from others.
  • Basketball and volleyball courts and athletic fields at parks facilities are open.
  • Park restrooms open 8 a.m.-7 p.m. with frequent closings for cleaning and sanitation.
  • Drinking fountains are closed.
  • The Lineberger Park pool reopened May 30 with limited capacity. Three daily swim sessions. Water slide closed.
  • Erwin Park pool and splash pad are closed.
  • Playgrounds and outdoor exercise equipment are closed.
  • Recreation Centers are closed.
  • Youth and adult recreation/athletic programs are suspended until further notice.
  • Parks and Recreation classes and events are suspended until further notice.
  • Veterans Museum is closed.
  • Rankin Lake boathouse and Skeet and Trap Range is open only on Fridays, Saturdays and Sundays. New requirements are in place because of COVID-19.  
  • Parks and Recreation administrative offices are closed to the public.

Schiele Museum of Natural History and Planetarium

  • Museum interior closed to the public until further notice. Employees are taking care of the live animals.
  • The Schiele Nature Trail and outdoor exhibits reopened May 30. Visitors are asked to follow social distancing guidelines.

Solid Waste service

  • City garbage and recycling pickup continue as scheduled.
  • Yard waste collection is continuing. Crews may be delayed because of large amounts of debris from thunderstorms and from spring yard work.
  • Solid Waste employees have been provided with eye protection, special gloves, protective arm sleeves, face masks and hand sanitizer.

Gastonia Police and Fire

  • Gastonia Police and Fire shifts are fully staffed. Police officers and firefighters have been provided personal protective equipment and educational material. If you see GPD officers wearing face masks/coverings, this is in response to recommendations from the CDC.
  • The front doors of the Gastonia Police Department are locked until further notice. Visitors should press the call button for assistance or call the GPD front desk at 704-866-6702.
  • All fire stations are closed to the public. If contact is necessary please ring doorbells and assistance will be provided as soon as possible.
  • Community room reservations at Police and Fire stations are canceled until further notice.
  • Gastonia Police firing range is closed to the public.
  • Children’s car-seat checks are temporarily suspended.
  • Fingerprinting in CSI for the public is temporarily suspended.
  • Community Watch meetings are temporarily suspended.
  • All state-mandated business inspections are suspended.

 Gastonia Transit

  • Bus routes are running as scheduled.
  • Passengers can ride City buses for free March 25 through June 30, 2020.
  • Bradley Transit Station is closed for repairs, as customers do not need to buy tickets.
  • Passengers are to enter and exit the bus through the rear door to maintain social distancing from the driver.
  • ADA paratransit buses are cleaned after each pickup and drop-off.
  • Bus interiors and doorways are sprayed with disinfectant after each round trip or every hour, and buses are deep-cleaned twice daily.
  • At the transit center in Downtown Gastonia, the bus station doors, handles and benches are sprayed with disinfectant every hour.
  • Flyers have been posted asking passengers to not ride City buses if they have flu-like symptoms, have been diagnosed with COVID-19 or have had close contact with anyone diagnosed with the coronavirus, if they have recently traveled to specific countries overseas or have been in close contact with anyone who recently traveled to those countries, or if they have been instructed by a medical professional to isolate or quarantine themselves.
  • The 85X express bus is on a modified schedule. Fares and schedule are determined by the Charlotte Area Transit System (CATS). CATS will resume charging fares June 8.

Gastonia City Council meetings and Advisory Committee meetings

  • All Gastonia City Council meetings are being held at City Hall until further notice. The number of people in the room, including elected officials and City employees, is limited to 10.
  • Individuals who wish to speak during the public comment portion of a City public meeting must register in advance and attend remotely.
  • Public can watch meetings via livestream on City’s website. Until further notice, meetings on the third Tuesday will no longer be broadcast on government-access cable TV channels because TV camera operators will not be attending the meetings.
  • Advisory Committee meetings canceled or held via teleconference.

Gastonia Farmers Market

Gastonia Conference Center

  • Closed until further notice.

Important resources about the coronavirus and COVID-19

Health information


Individuals and families

**This page was last updated June 1, 2020.**