Technology Services

 
The primary role of the City of Gastonia's Technology Services Department is to guide and manage the use of existing and emerging technology throughout the City so as to serve the citizens of Gastonia in a more efficient and cost effective manner. We do this by partnering with all City Departments to understand their business requirements and then act as technology consultants, project managers, systems implementers, developers, change managers, and technical support to ensure the delivery of technology solutions that provide value through automation.
 
The scope of technology used by the City's departments ranges from simple handhelds to complex interconnected radio communication systems to sophisticated database driven applications.  Technology Services provides support and services for the City in the following areas: Network and Wi-Fi, GIS, Email, Internet, Radio and Telephone Communication, Database and Server Administration, Application Development and Implementation, Web Development, Public Safety Systems, Help Desk, Computer and Device support, IT Security, and more. 
 
Functionally the department is organized as follows: 
 
Chief Information Officer: Beverly Bieker
704.866.6959
 
Assistant Director of Technology Services: Brandon Jackson
704.869.7856
 
Information System Administrator: Ray Kurtiak
704.854.6689
 
Information System Administrator: Jessica Marshall
704.866.6930
 
Infrastructure Manager: Jeremy Owens
704.866.6988
 
Communication Services: Paul Privett
704.836.0001
 
Public Safety Systems Administrator: Tim Morrow
704.842.5133