Your meter will be read on the scheduled Disconnect Date for your Final Bill which will be mailed to your new address. If there is a Deposit on the account, it will be applied to the Final Bill charges and any remaining balance will be refunded.
Offices for Utility Customer Service are open Monday through Friday, 8:00 am to 5:00 pm and are located in City Hall at 181 South Street on the first floor.
181 S. South Street, Gastonia, NC 28052
(PO Box 1748, Gastonia, NC 28053-1748)
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