Several programs offered by the City of Gastonia address special needs of our customers. These include the Medical Alert program, Pay Arrangement program, and Delayed Disconnection Policy during severe weather. For more information about any of these programs, please call our office at 704.866.6716.
For more information on Utility Customer Service see the Quick Links section to the right.
Offices for Utility Customer Service are open Monday through Friday, 8:30 am to 5:00 pm and are located in the Garland Business Center, 150 S. York Street, on the first floor.
Garland Business Center, 1st Floor
150 S. York Street, Gastonia, NC 28052
(PO Box 1748, Gastonia, NC 28053-1748)