Water Services



Safe. Secure. State-of-the-art. Two Rivers Utilities’ water treatment plant uses a high-tech membrane filtration system. The treatment plant in Gastonia is the first in North Carolina to use membrane filters as the primary method of turning lake water into drinking water.

A five-year, $65 million modernization of the water treatment plant was completed in 2019. The water plant has been at the same location in Gastonia since 1922.

Two Rivers Utilities’ Water Supply and Treatment Division is dedicated to providing superior quality drinking water at a reasonable price to our customers, with a total commitment to protecting the public health.

 Water treated annually:                          5.5 billion gallons 
 Water treated daily:   15.5 million-gallon average, 27.3 million-gallon capacity 
 Water comes from:   Mountain Island Lake, 13 miles east of Gastonia 
 Customers served:  100,000 with 30,000 accounts
 Commmunities served:  Gastonia, Cramerton, Lowell, McAdenville, Ranlo, Clover       
 Emergency service for:  Belmont, Dallas
 Safety/quality tests and readings:  30 million per year

Contact Information:
Two Rivers Utilities
Customer Service
1300 N. Broad St, Gastonia, NC 28054
(P.O. Box 1748, Gastonia, NC 28053-1748)